Warranty
Warranty Protection
This warranty is given in place of all other warranties, expressed or implied. No statement or claim about the product by an employee, agent, or dealer of MEDSYSTEMS shall constitute a warranty by MEDSYSTEMS or give rise to any liability or obligation of MEDSYSTEMS.
MEDSYSTEMS, Inc. warranties its equipment to be free of defects in materials and workmanship under normal use and with appropriate maintenance. Length of warranty varies from product to product, please ask your MEDSYSTEMS representative for specific warranty coverage. For plastics, rubber or other expendable items, MEDSYSTEMS warrants only that such parts will be free of defects in materials and workmanship at the time of purchase.
We will repair or replace any defective item or parts covered under the warranty that are returned to us within the warranty period. The following information is required: RMA number (call MEDSYSTEMS to obtain), a letter stating the problem, serial number, and copy of invoice or, in lieu of invoice, the purchaser's name, date of purchase, phone number and adMedsystemsss.
Equipment that has been damaged is excluded from this warranty and will be repaired for a fee. Please contact your freight company to submit any claims for shipping damage.
Please do not have your equipment repaired by a third party without prior written authorization. Doing so may void your original warranty.
Extended Warranty Available
In some areas, where we have properly trained, certified, and equipped Authorized Service Representatives, we may be able to offer you an Extended Warranty for your equipment. Upon expiration of our warranty, you may obtain preventive maintenance and repairs from the original manufacturer or from any organization of your choice.
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